Subject: Re: New Thread: Should we charge users when they cancel without advanced notice on the Raith system?
From: James Conway <jwc@snf.stanford.edu>
Date: Wed, 07 Dec 2005 13:07:57 -0800
Wed, 07 Dec 2005 13:07:57 -0800
Good suggestion!
I will also CC the raith@snf.stanford.edu and this will help to get the 
discussions started on this email list.

All the best,

JWC
Adrian Tymes wrote:

>--- James Conway <jwc@snf.stanford.edu> wrote:
>  
>
>>Please reply regarding your opinions, "Should we charge users when
>>they 
>>cancel without advanced notice on the Raith system?"
>>    
>>
>
>If you're conducting a poll, then I vote yes.  Specifically, if
>they cancel less than 4 hours (x<=240 minutes) in advance, charge
>them for their full reservation; if they cancel at least 4 but
>no more than than 24 hours (240<x<=1440 minutes) in advance,
>charge them at half rate; if they cancel further out than that,
>don't charge.
>
>I would also suggest this for other extremely high use systems.
>Perhaps someone could check Coral to see what other systems, if
>any, are at over 50% utilization (or at least over 50%
>reservation) and thus might need to discourage reservations that
>may be abruptly cancelled.
>  
>


Good suggestion!
I will also CC the raith@snf.stanford.edu and this will help to get the discussions started on this email list.

All the best,

JWC
Adrian Tymes wrote:
--- James Conway <jwc@snf.stanford.edu> wrote:
  
Please reply regarding your opinions, "Should we charge users when
they 
cancel without advanced notice on the Raith system?"
    

If you're conducting a poll, then I vote yes.  Specifically, if
they cancel less than 4 hours (x<=240 minutes) in advance, charge
them for their full reservation; if they cancel at least 4 but
no more than than 24 hours (240<x<=1440 minutes) in advance,
charge them at half rate; if they cancel further out than that,
don't charge.

I would also suggest this for other extremely high use systems.
Perhaps someone could check Coral to see what other systems, if
any, are at over 50% utilization (or at least over 50%
reservation) and thus might need to discourage reservations that
may be abruptly cancelled.