From edmyers at stanford.edu Tue Aug 2 10:39:28 2005 From: edmyers at stanford.edu (Ed Myers) Date: Tue, 02 Aug 2005 10:39:28 -0700 Subject: Vecco Applications Engineer Message-ID: <6.2.1.2.2.20050802103430.04a98ce0@edmyers.pobox.stanford.edu> AFM2 Users, Dr. David Sampson, Veeco's Senior Applications Scientist will be on site Wed. August 10th. He will be doing a tune up of the system in the morning and available for consulting in the afternoon. If you have questions, this will be a great opportunity to have them answered by an expert. For everyone's benefit and expediency, could you please drop me a quick email detailing your questions which I will forward on to Dr. Sampson. Regards, Ed From edmyers at stanford.edu Wed Aug 24 14:33:57 2005 From: edmyers at stanford.edu (Ed Myers) Date: Wed, 24 Aug 2005 14:33:57 -0700 Subject: AFM2 Update Message-ID: <6.2.1.2.2.20050824141729.04caab08@edmyers.pobox.stanford.edu> AFM Users, I want to give you a status update on the AFM. If you have been watching the coral lights it has been yellow and it will be staying that way for the next few weeks. The white light power supply has been ordered and we have been given a delivery date of Sept. 1st. The system will stay under yellow until the replacement power supply is installed. Scanner head. If you have been using the system recently you are aware of the backlash in the laser alignment. The backlash got significantly worst in the last week, or so. The backlash is so sever, you can make many rotations on the screws without getting any movement from the laser. In addition, the laser supply cable appears to have a break in it. If the cable became twisted, the laser light would go out. There also was a report we were only getting scanning movement in one direction. This is typical of a failure in the piezoelectric. This is an expensive repair. By resetting the software I was able to see scanning in two directions, but I want to have the piezo evaluated. With the accumulation of the errors on the tool, I decided to get maintenance on the scanner head. Repair of the scanner will take approximately two weeks. I requested a loaner scanner and it has arrive. Actually, it arrived faster than I was able to do the necessary paperwork. I'm hoping to complete the paperwork and swap out the scanner and send ours out for repair this week. The two week repair clock will start once our scanner arrives at Veeco. The system will remain in yellow until we install our scanner. We will be liable for any damage to the loaner scanner. It is imperative you take extra caution if you use the system while the loaner scanner is installed. Without having the white light the chance for crashing the head in to your sample increases. If you don't feel comfortable using the AFM please find an experienced user to assist your, or consider delaying your analysis if possible. Regards, Ed From edmyers at stanford.edu Fri Aug 26 11:15:57 2005 From: edmyers at stanford.edu (Ed Myers) Date: Fri, 26 Aug 2005 11:15:57 -0700 Subject: Loaner Scanner Installed Message-ID: <6.2.1.2.2.20050826110529.04604c10@edmyers.pobox.stanford.edu> AFM Users, I swapped out our scanner for Veeco's loaner. I was able to get an image, however the sum totals seemed lower (<2) than we typically see with our scanner. We are liable for any damage, so please be careful. If you do not feel comfortable, ask an experienced user to assist. The white light power supply has not been received so the risk for damage is higher. Regards,