From edmyers at stanford.edu  Tue Mar  4 15:53:21 2008
From: edmyers at stanford.edu (Ed Myers)
Date: Tue, 04 Mar 2008 15:53:21 -0800
Subject: AFM2 Repair
Message-ID: <6.2.5.6.2.20080304154910.03e0ba30@stanford.edu>

All,

At long last I have received permission from Veeco (an RMA) to send 
our AFM scanner back for repair.  I do not know how long it will 
take, but it could be a few weeks.  In the past Veeco would provide a 
loaner scanner to keep their customers working during the repair.  It 
appears this service is no longer available, but I am still trying.

Is everyone ready for the system to go down for an extended period of 
time or should we limp along?

Regards,
Ed



From edmyers at stanford.edu  Thu Mar 13 11:29:07 2008
From: edmyers at stanford.edu (Ed Myers)
Date: Thu, 13 Mar 2008 11:29:07 -0700
Subject: AFM2 Extended Shutdown
Message-ID: <6.2.5.6.2.20080313112230.03abc648@stanford.edu>

All,

The paperwork is in place for the repair of our AFM.  Veeco no longer 
provides loaner scanners, so we will be down hard during the 
repair.  My plan is to shutdown the system next Wed. March 19th, 
after lunch.  I do not know how long the repairs will take, but I 
expect a few weeks.  I will make reservations on Coral for the first 
couple of days the scanner will be gone and let you know any time 
estimates Veeco provides to me.

Regards,
Ed



From edmyers at stanford.edu  Mon Mar 17 08:22:16 2008
From: edmyers at stanford.edu (Ed Myers)
Date: Mon, 17 Mar 2008 08:22:16 -0700
Subject: Fwd: AFM2 Extended Shutdown, 3/19/08
Message-ID: <6.2.5.6.2.20080317082125.03f9b5f0@stanford.edu>

Another reminder for our upcoming AFM2 repairs.

Regards,
Ed


>Date: Thu, 13 Mar 2008 11:29:07 -0700
>To: afm2 at snf.stanford.edu
>From: Ed Myers <edmyers at stanford.edu>
>Subject: AFM2 Extended Shutdown
>
>All,
>
>The paperwork is in place for the repair of our AFM.  Veeco no 
>longer provides loaner scanners, so we will be down hard during the 
>repair.  My plan is to shutdown the system next Wed. March 19th, 
>after lunch.  I do not know how long the repairs will take, but I 
>expect a few weeks.  I will make reservations on Coral for the first 
>couple of days the scanner will be gone and let you know any time 
>estimates Veeco provides to me.
>
>Regards,
>Ed




From edmyers at stanford.edu  Fri Mar 28 13:52:28 2008
From: edmyers at stanford.edu (Ed Myers)
Date: Fri, 28 Mar 2008 13:52:28 -0700
Subject: AFM2 Scanner Repair Update
Message-ID: <6.2.5.6.2.20080328134912.035fbac0@stanford.edu>

All,

Here is the latest from Veeco....Looks like another two weeks by the 
time it arrives.


>Ed,
>         I apologize for the delay in sending my response.  Looking 
> at your scanner repair it is currently moving through our repair 
> process and is scheduled to be completed and to ship by April 
> 9th.  If we encounter any obstacles we will notify you and keep you 
> updated.  If you have any other questions please let me know, thanks.
>
>Repair Center Supervisor and SAP Coordinator