From mbell at snf.stanford.edu Tue Jun 4 11:33:15 2002 From: mbell at snf.stanford.edu (mbell) Date: Tue, 04 Jun 2002 11:33:15 -0700 Subject: one data point Message-ID: <3CFD07EB.AA33AEDB@snf.stanford.edu> As you guys know I've spent some time the last few days setting up an Exchange Server (outsourced) and Stanford IMAP mail for Prof. Nishi and Jane. Since I've never really done any of this with Outlook I thought I'd try to save some time and call ITSS. I used the 5-HELP number. Basically after a couple of calls I did get a reply - 2 days later. The guy was polite, but didn't know how to setup IMAP in this situation and promised to check it out and call me back. That was several days ago. Mike From mbell at snf.stanford.edu Wed Jun 5 09:43:56 2002 From: mbell at snf.stanford.edu (mbell) Date: Wed, 05 Jun 2002 09:43:56 -0700 Subject: The damaged sunray Message-ID: <3CFE3FCC.8338CBF6@snf.stanford.edu> Len, Thanks, for alerting us to the problem with the sunray in the lab. It has been replaced. Mike From bmurray at snf.stanford.edu Wed Jun 5 11:19:04 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Wed, 5 Jun 2002 11:19:04 -0700 (PDT) Subject: DSL line In-Reply-To: Message-ID: Jane, That works for us. We'll plan on meeting Dr. Nishi at his home on Thursday at 10:30am. We'll probably need to return on Friday morning. Please email directions. How many lines did he place filters on? I've found that in some cases if there are lots of lines to filter that Pac Bell has to come back out and place a filter on the line coming into the house. (Some sort of inductance problem with the line ... ?) Bill On Wed, 5 Jun 2002, Jane Edwards wrote: > Hi, Bill & Mike, > > Here are the answers to your questions. > > Vendor: Pac Bell > Yes, he has the packet of materials. He has already installed the card into his computer > Yes, there are filters on the line. > He will be at home Thursday, 10:30-12:30 having a security system installed and > Friday morning until 11:30. > Since he is going to be there with you, he can specify passwords etc. > Does this work for you? > > -jane > > > ps. He lives in Los Altos. I will get the address for you. > > > > > > From tberg at snf.stanford.edu Wed Jun 5 15:17:07 2002 From: tberg at snf.stanford.edu (Ted Berg) Date: Wed, 05 Jun 2002 15:17:07 -0700 Subject: crystal not working Message-ID: <3CFE8DE3.A0B45CBC@snf.stanford.edu> Dear computer, I cannot get on crystal for the past 2 days is it hopeless or not. please advise.ted From shott at snf.stanford.edu Wed Jun 5 15:21:58 2002 From: shott at snf.stanford.edu (John Shott) Date: Wed, 05 Jun 2002 15:21:58 -0700 Subject: crystal not working References: <3CFE8DE3.A0B45CBC@snf.stanford.edu> Message-ID: <3CFE8F06.2D09E5B4@snf.stanford.edu> Ted: Crystal seems to have a dead network connection ... at this point, I can't quite tell whether it is the switch or the network card in the back of crystal itself. Given machine age, it is likely the network card. I need to scrounge a similar old CPU and pull the network card out of it, make a couple of changes to it (I think reassign an IP address) to see if we can breathe life back into it. With luck, it may be up either very late today or tomorrow ... Sorry, John From bmurray at snf.stanford.edu Wed Jun 5 19:29:38 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Wed, 5 Jun 2002 19:29:38 -0700 (PDT) Subject: crystal not working In-Reply-To: <3CFE8DE3.A0B45CBC@snf.stanford.edu> Message-ID: Ted, John and I replaced the network card. Everything appears to be working properly now. Thanks for your patience, Bill On Wed, 5 Jun 2002, Ted Berg wrote: > Dear computer, > I cannot get on crystal for the past 2 days is it hopeless or not. > please advise.ted > From mbell at snf.stanford.edu Thu Jun 6 13:06:34 2002 From: mbell at snf.stanford.edu (mbell) Date: Thu, 06 Jun 2002 13:06:34 -0700 Subject: ZIP References: <3CFF9ADC.BC080526@snf.stanford.edu> Message-ID: <3CFFC0CA.7E71387D@snf.stanford.edu> Mahnaz, Try downloading a copy from http://msdn-ee.stanford.edu/ It shouldn't expire. Mike Mahnaz wrote: > Hi Mike, > > Long time no see > Do we have a copy of a zip compressor software, I am getting lots of > file and drawings and not capable to open them, I know I can down load > it from web but is only good for few weeks??? > > mahnaz From cpreston at snf.stanford.edu Fri Jun 7 16:06:06 2002 From: cpreston at snf.stanford.edu (Ciara Preston) Date: Fri, 07 Jun 2002 16:06:06 -0700 Subject: Norton Antivirus Message-ID: <3D013C5E.BC9DA347@snf.stanford.edu> My free year with Norton has expired. Each time the scheduled update comes up, I get a notice that it's expired & should be renewed. I believe it's probably wise to have that protection. Ciara From jwc at snf.stanford.edu Mon Jun 10 13:24:18 2002 From: jwc at snf.stanford.edu (James Conway) Date: Mon, 10 Jun 2002 13:24:18 -0700 Subject: New email list request References: <3C6D67D0.C38E99B9@snf.stanford.edu> Message-ID: <3D050AF2.8D1EC7CA@snf.stanford.edu> How about a RAITH list? Can we also set up RAITH on CORL? RSVP, James Conway James Conway wrote Feb. 15, 2002: > John / Mike > > Request for setting up a new email list(2): > > RAITH -- equipment -- users mail list > RAITH_150 -- discussion list for the RAITH members (i.e., RAITH SU > Fund providers and expert users on the soon to be formed RAITH Beam > Team. RAITH Beam Team is the group that will assist me in SU RAITH > qualifications and turn on activities. > > I would like to get this list up by March 1, 2002. > > JWC From jwc at snf.stanford.edu Thu Jun 13 16:25:17 2002 From: jwc at snf.stanford.edu (James Conway) Date: Thu, 13 Jun 2002 16:25:17 -0700 Subject: 2 - IP Number request Message-ID: <3D0929DD.BEFCA040@snf.stanford.edu> Hello Komputer, 1.0 Do we have DHCP or fixed IP addresses here on the snf.stanford.edu network? 2.0 I would like ot request two IP numbers for two new host that we will be adding to the network in late June. Machine name RAITH Machine name RAITH_PL both are PC hardware running NT and MS 2000 Pro. Call me if you need more info or reply. Thank you, James Conway CIS 31 8:30 - 9:00 Daily. 650-725-7075 From mbell at snf.stanford.edu Thu Jun 13 16:33:18 2002 From: mbell at snf.stanford.edu (mbell) Date: Thu, 13 Jun 2002 16:33:18 -0700 Subject: 2 - IP Number request References: <3D0929DD.BEFCA040@snf.stanford.edu> Message-ID: <3D092BBE.94EBEB9C@snf.stanford.edu> James, I'll forward this request to Jason who assigns IP address within the building. We only run DHCP on the wireless network - primaily used for laptops. Jason usually needs to know the location of the machine as well, which in this case is in the main lab on the first floor. The machines will be on the public network. James Conway wrote: > Hello Komputer, > > 1.0 Do we have DHCP or fixed IP addresses here on the snf.stanford.edu > network? > > 2.0 I would like ot request two IP numbers for two new host that we will > be adding to the network in late June. > > Machine name RAITH > Machine name RAITH_PL > > both are PC hardware running NT and MS 2000 Pro. > > Call me if you need more info or reply. > > Thank you, > > James Conway > CIS 31 8:30 - 9:00 Daily. > 650-725-7075 From jwc at snf.stanford.edu Thu Jun 13 17:45:27 2002 From: jwc at snf.stanford.edu (James Conway) Date: Thu, 13 Jun 2002 17:45:27 -0700 Subject: Please add user gigi to Ebeam mail list. Message-ID: <3D093CA7.8FC3BD0E@snf.stanford.edu> Hello I have tried to add CORL user gigi , Luigi Scaccabarozzi to the ebeam mailing list several times. He is already a qualified user but has not been added to the mailing list. Can you please update the list and reply. Thank you for your support! James Conway From shott at snf.stanford.edu Fri Jun 14 07:51:08 2002 From: shott at snf.stanford.edu (John Shott) Date: Fri, 14 Jun 2002 07:51:08 -0700 Subject: Please add user gigi to Ebeam mail list. References: <3D093CA7.8FC3BD0E@snf.stanford.edu> Message-ID: <3D0A02DC.83F1099B@snf.stanford.edu> James and Luigi: I've manually added Luigi to the mailing list. This is an indication that mail forwarding is not set up properly because he apparently never received or responded to the request to confirm his mailing address. Currently mail sent to gigi at snf.stanford.edu is forwared to gigi at snow.stanford.edu. If this is not correct, Luigi should contact Ciara Preston to get it fixed. Thanks, John From jconroy at teargarden.Stanford.EDU Mon Jun 17 10:25:40 2002 From: jconroy at teargarden.Stanford.EDU (Jason Conroy) Date: Mon, 17 Jun 2002 10:25:40 -0700 (PDT) Subject: 2 - IP Number request In-Reply-To: <3D092BBE.94EBEB9C@snf.stanford.edu> Message-ID: James, Are these machines which need to access the internet outside of Stanford? If they're only interfacing to process equipment and are occasionally used to FTP stuff back to snf, I'd recommend one of the "shadow net" addresses which shield you from non-stanford machines (and vice versa). The concern is that PCs inside the fab are often forgotten and become security risks. Jason On Thu, 13 Jun 2002, mbell wrote: > James, > > I'll forward this request to Jason who assigns IP address within the > building. We only run DHCP on the wireless network - primaily used for > laptops. Jason usually needs to know the location of the machine as well, > which in this case is in the main lab on the first floor. The machines will > be on the public network. > > James Conway wrote: > > > Hello Komputer, > > > > 1.0 Do we have DHCP or fixed IP addresses here on the snf.stanford.edu > > network? > > > > 2.0 I would like ot request two IP numbers for two new host that we will > > be adding to the network in late June. > > > > Machine name RAITH > > Machine name RAITH_PL > > > > both are PC hardware running NT and MS 2000 Pro. > > > > Call me if you need more info or reply. > > > > Thank you, > > > > James Conway > > CIS 31 8:30 - 9:00 Daily. > > 650-725-7075 > From bmurray at snf.stanford.edu Mon Jun 17 14:01:36 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Mon, 17 Jun 2002 14:01:36 -0700 (PDT) Subject: crystal Message-ID: Ted, Crystal appears to be up and working just fine. The following command that I ran on crystal indicates that you logged on at 1:32pm. Are you still having problems? 1:59pm up 11 days, 18:56, 3 users, load average: 0.00, 0.00, 0.00 User tty from login@ idle JCPU PCPU what gsarmien p0 snf.stanford.e Wed 8am 2 /micro/micro/labroot/bi tberg p1 snf.stanford.e 1:32pm 23 -csh bmurray p2 snf.stanford.e 1:59pm w Bill From bmurray at snf.stanford.edu Mon Jun 17 14:05:14 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Mon, 17 Jun 2002 14:05:14 -0700 (PDT) Subject: lattice problem Message-ID: Ted, If you're having problems getting to the furnaces, this may be a lattice problem. Lattice appears to be dead. I'll head upstairs and take a look. Thanks, Bill From bmurray at snf.stanford.edu Mon Jun 17 16:35:40 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Mon, 17 Jun 2002 16:35:40 -0700 (PDT) Subject: lattice Message-ID: Ted, We're now having network problems with lattice. We believed we have the problem fixed since lattice is working again. Let us know if you have any more problems. Thanks, Bill From tberg at snf.stanford.edu Tue Jun 18 09:02:29 2002 From: tberg at snf.stanford.edu (Ted Berg) Date: Tue, 18 Jun 2002 09:02:29 -0700 Subject: lattice References: Message-ID: <3D0F5995.7803C518@snf.stanford.edu> Bill, thanks for the quick fix. It seems to be working ok today.ted Bill Murray wrote: > Ted, > > We're now having network problems with lattice. We believed we have the > problem fixed since lattice is working again. Let us know if you have > any more problems. > > Thanks, > Bill From cpreston at snf.stanford.edu Tue Jun 18 15:45:25 2002 From: cpreston at snf.stanford.edu (Ciara Preston) Date: Tue, 18 Jun 2002 15:45:25 -0700 Subject: [Fwd: Norton Antivirus] Message-ID: <3D0FB805.571E07B1@snf.stanford.edu> Has this been renewed? I'm still getting the notice. Ciara Ciara Preston wrote: > My free year with Norton has expired. Each time the scheduled update > comes up, I get a notice that it's expired & should be renewed. I believe > it's probably wise to have that protection. > Ciara From mahnaz at snf.stanford.edu Thu Jun 20 16:00:38 2002 From: mahnaz at snf.stanford.edu (Mahnaz) Date: Thu, 20 Jun 2002 16:00:38 -0700 Subject: Not getting the email Message-ID: <3D125E96.69E6CE62@snf.stanford.edu> Hello Mario and I noticed that for the last few days we are not getting the email when some one reports any problem or even when system is put in shut down. Ultrateck, SVG2. afm2 mahnaz From shott at snf.stanford.edu Fri Jun 21 08:08:12 2002 From: shott at snf.stanford.edu (John Shott) Date: Fri, 21 Jun 2002 08:08:12 -0700 Subject: Not getting the email References: <3D125E96.69E6CE62@snf.stanford.edu> Message-ID: <3D13415C.BCDE5E@snf.stanford.edu> Mahnaz: We are aware of a problem that caused these e-mails not to be sent out from between abut noon on Wednesday and 10 a.m. on Thursday ... and are looking into that. If there are cases where things were reported that are outside of this time window, can you give us a specific example? Thanks, John From tberg at snf.stanford.edu Mon Jun 24 06:38:40 2002 From: tberg at snf.stanford.edu (Ted Berg) Date: Mon, 24 Jun 2002 06:38:40 -0700 Subject: Crystal Message-ID: <3D1720E0.9D5CACE1@snf.stanford.edu> Morning, I cannot seem to get on to crystal for the tylans.maybe latice?? From bmurray at snf.stanford.edu Mon Jun 24 10:04:27 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Mon, 24 Jun 2002 10:04:27 -0700 (PDT) Subject: Crystal In-Reply-To: <3D1720E0.9D5CACE1@snf.stanford.edu> Message-ID: Ted, It appears to be crystal. I'll take care of it this morning. Bill On Mon, 24 Jun 2002, Ted Berg wrote: > Morning, > I cannot seem to get on to crystal for the tylans.maybe latice?? > From shott at snf.stanford.edu Mon Jun 24 11:52:31 2002 From: shott at snf.stanford.edu (John Shott) Date: Mon, 24 Jun 2002 11:52:31 -0700 Subject: Hub for student/non-stanford user area? Message-ID: <3D176A6F.6BFD9682@snf.stanford.edu> Bill and Mike: It appears as if we are running a bit short of network conenctions in the student/non-stanford user area. Well, actually there is a multi-port hub close to the stairs that gives that section of cubicles some extra ports ... but on the side that Ciara is in, there appear to be no extra connections. Do we have any additional hubs taht we could use to expand the number of ports there a bit? For exmaple, do we still have the little 4 port thing that we used for the original Sunray demo, way back when? Thanks, John From bmurray at snf.stanford.edu Mon Jun 24 12:58:53 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Mon, 24 Jun 2002 12:58:53 -0700 (PDT) Subject: Hub for student/non-stanford user area? In-Reply-To: <3D176A6F.6BFD9682@snf.stanford.edu> Message-ID: John, I'll check my office for one. Bill On Mon, 24 Jun 2002, John Shott wrote: > Bill and Mike: > > It appears as if we are running a bit short of network conenctions in the > student/non-stanford user area. Well, actually there is a multi-port hub > close to the stairs that gives that section of cubicles some extra ports ... > but on the side that Ciara is in, there appear to be no extra connections. Do > we have any additional hubs taht we could use to expand the number of ports > there a bit? For exmaple, do we still have the little 4 port thing that we > used for the original Sunray demo, way back when? > > Thanks, > > John > From mahnaz at snf.stanford.edu Mon Jun 24 16:13:01 2002 From: mahnaz at snf.stanford.edu (Mahnaz) Date: Mon, 24 Jun 2002 16:13:01 -0700 Subject: Questio about using ev aligner References: <000401c21bb9$b95350a0$22c20c80@luscious> Message-ID: <3D17A77D.C990366E@snf.stanford.edu> Hi Seoung, I see the problem and we will look in to it and manually will remove the charges. For the second question probably something went wrong with the coral, it is not a good idea to disable when some one else's has it enable. mahnaz Seoung-Jai Bai wrote: > Hello Mahnaz. > > My name is Seoung-Jai Bai. Last week on Wednesday, I have used the > EV aligner for two hours. But according to the history menu on coral > equipment client, > I was supposed to use the machine for 23 hours. So I have a question > about this. > > When I finished using it, a guy who reserved the machine > right after me asked me that he could enable the EV aligner. I just > allowed it and > checked the coral system. The login name next to the evalign on Coral > client program > was already changed from mine to the other's. > > So My question is: > 1. Shoud I disable the machine in that situation even though other guy > enables the machine? > 2. On last Wednesday, was 23 hour fee charged to my account? > > Thank you!! From nayoung at stanford.edu Tue Jun 25 05:49:24 2002 From: nayoung at stanford.edu (Na Young Kim) Date: Tue, 25 Jun 2002 05:49:24 -0700 (PDT) Subject: coral account Message-ID: dear whom it concerns, my name is Na Young Kim, whose coral account id is "nayoung". somehow i can not log in coral yesterday. since i was out of town last week, i do not know what happened in coral system. would you check my account status for me? thank you very much, nayoung From bmurray at snf.stanford.edu Tue Jun 25 09:03:00 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Tue, 25 Jun 2002 09:03:00 -0700 (PDT) Subject: coral account In-Reply-To: Message-ID: Na Young Kim, I don't see any problems in the logs. It appears that you registered a remote client at 7:30am PDT today. Are you still having problems? Bill On Tue, 25 Jun 2002, Na Young Kim wrote: > dear whom it concerns, > > my name is Na Young Kim, whose coral account id is "nayoung". > somehow i can not log in coral yesterday. since i was out of town last > week, i do not know what happened in coral system. > > would you check my account status for me? > > thank you very much, > > nayoung > > > > > > > From nayoung at stanford.edu Tue Jun 25 09:37:45 2002 From: nayoung at stanford.edu (Na Young Kim) Date: Tue, 25 Jun 2002 09:37:45 -0700 (PDT) Subject: coral account In-Reply-To: Message-ID: hi, bill. thanks for your confirmation. yes. seems like my problem has been solved both in remote and in direct access. thanks a lot once again, ny On Tue, 25 Jun 2002, Bill Murray wrote: > Na Young Kim, > > I don't see any problems in the logs. It appears that you registered a > remote client at 7:30am PDT today. Are you still having problems? > > Bill > > On Tue, 25 Jun 2002, Na Young Kim wrote: > > > dear whom it concerns, > > > > my name is Na Young Kim, whose coral account id is "nayoung". > > somehow i can not log in coral yesterday. since i was out of town last > > week, i do not know what happened in coral system. > > > > would you check my account status for me? > > > > thank you very much, > > > > nayoung > > > > > > > > > > > > > > > From tberg at snf.stanford.edu Wed Jun 26 06:55:23 2002 From: tberg at snf.stanford.edu (Ted Berg) Date: Wed, 26 Jun 2002 06:55:23 -0700 Subject: Crystal Not working again Message-ID: <3D19C7CB.21DFBCD3@snf.stanford.edu> Morning all, As of yesterday i cannot talk to the tylans. Please help. thanks,ted From shott at snf.stanford.edu Wed Jun 26 09:57:02 2002 From: shott at snf.stanford.edu (John Shott) Date: Wed, 26 Jun 2002 09:57:02 -0700 Subject: Crystal Not working again References: <3D19C7CB.21DFBCD3@snf.stanford.edu> Message-ID: <3D19F25E.D364EB0C@snf.stanford.edu> Ted, Tony, David, et al: Yes, crystal has been experiencing network problems that cause it to die about once a day. Thus far, anytime we change anything, it appears to fix it ... but only until the next day. So, this morning I'm not going to touch anything until Bill and Mike have a chance to look at the network switch configuration and see if there is any evidence of errrors up there. After they do that, we will be able (probably) to restore the network connection ... but maybe only for a number of hours. Unless, they find something that gives us a clue as to what is causing these network dropouts. As we are dealing with 20 year old equipment, if crystal (or lattice) die ... they are dead!!! Thanks, John From bmurray at snf.stanford.edu Wed Jun 26 15:24:38 2002 From: bmurray at snf.stanford.edu (Bill Murray) Date: Wed, 26 Jun 2002 15:24:38 -0700 (PDT) Subject: Crystal Message-ID: Ted, Both crystal and lattice are up and running, the current problem appears to be with the Tycom. It's not accepting commands. Is it offline? Bill From tberg at snf.stanford.edu Thu Jun 27 06:26:35 2002 From: tberg at snf.stanford.edu (Ted Berg) Date: Thu, 27 Jun 2002 06:26:35 -0700 Subject: Crystal References: Message-ID: <3D1B128B.D9F83473@snf.stanford.edu> If anyone is using tycom locally you cannot get to it it worked ok for me yesterday afternoon . This mornoing i get fatal error destination unreachablejust trying to grt on crystal.ted Bill Murray wrote: > Ted, > > Both crystal and lattice are up and running, the current problem appears > to be with the Tycom. It's not accepting commands. Is it offline? > > Bill