From tberg at snf.stanford.edu  Fri Sep  6 09:16:43 2002
From: tberg at snf.stanford.edu (Ted Berg)
Date: Fri, 06 Sep 2002 09:16:43 -0700
Subject: Problem Enabling ZYGO
Message-ID: <3D78D4EB.C780CA01@snf.stanford.edu>

I have tried for a couple of days to enable ZYGO and it comes back with
an error:Hardware manager error:return value exceeds limits. see lab
staff.
I also had Uli try and she got the same error message.ted



From bmurray at snf.stanford.edu  Fri Sep  6 09:35:47 2002
From: bmurray at snf.stanford.edu (Bill Murray)
Date: Fri, 6 Sep 2002 09:35:47 -0700 (PDT)
Subject: Problem Enabling ZYGO
In-Reply-To: <3D78D4EB.C780CA01@snf.stanford.edu>
Message-ID: <Pine.LNX.4.04.10209060932260.22889-100000@snf.stanford.edu>

Ted,

Here's a copy of the log entry:

ReturnValue: -134

2002-09-06 09:14:11 - zygo: Enable failed.  Return value exceeds limits.

There appears to be a problem with the wire from the punchdown block to
the interlock box or a problem with the interlock box.  I recommend you
start by checking the interlock box and work back to the punchdown block.
Return values in these ranges are always hardware problems.

Bill

On Fri, 6 Sep 2002, Ted Berg wrote:

> I have tried for a couple of days to enable ZYGO and it comes back with
> an error:Hardware manager error:return value exceeds limits. see lab
> staff.
> I also had Uli try and she got the same error message.ted
> 



From shott at snf.stanford.edu  Fri Sep  6 10:29:06 2002
From: shott at snf.stanford.edu (John Shott)
Date: Fri, 06 Sep 2002 10:29:06 -0700
Subject: Problem Enabling ZYGO
References: <3D78D4EB.C780CA01@snf.stanford.edu>
Message-ID: <3D78E5E2.31712F60@snf.stanford.edu>

Ted:

Yes, Bill's analysis is very likely correct: you must have a wiring problem. 
The patch panel down in the cage is the easiest place for there to be a wiring
error.  The return value of -134 is sufficienctly close to zero that it looks
like an open circuit somewhere ...

Good luck,

John


From tberg at snf.stanford.edu  Fri Sep  6 10:49:22 2002
From: tberg at snf.stanford.edu (Ted Berg)
Date: Fri, 06 Sep 2002 10:49:22 -0700
Subject: Problem Enabling ZYGO
References: <3D78D4EB.C780CA01@snf.stanford.edu> <3D78E5E2.31712F60@snf.stanford.edu>
Message-ID: <3D78EAA1.3109EB27@snf.stanford.edu>

Thanks for the update.   Jim Hayden was the installer with Len Booth. Jim is on
vacation so i will get with him on Monday.

John Shott wrote:

> Ted:
>
> Yes, Bill's analysis is very likely correct: you must have a wiring problem.
> The patch panel down in the cage is the easiest place for there to be a wiring
> error.  The return value of -134 is sufficienctly close to zero that it looks
> like an open circuit somewhere ...
>
> Good luck,
>
> John



From michael.bell at stanford.edu  Fri Sep 13 12:11:50 2002
From: michael.bell at stanford.edu (Michael Bell)
Date: Fri, 13 Sep 2002 12:11:50 -0700
Subject: [Fwd: greebo]
Message-ID: <3D823876.AB51D355@stanford.edu>


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From bmurray at snf.stanford.edu  Mon Sep 16 17:14:40 2002
From: bmurray at snf.stanford.edu (Bill Murray)
Date: Mon, 16 Sep 2002 17:14:40 -0700 (PDT)
Subject: PC Backup Question
Message-ID: <Pine.LNX.4.04.10209161714030.10130-100000@snf.stanford.edu>

Mike,

Who should I advise Cesar to contact regarding this problem?

Thanks,
Bill

Date: Mon, 16 Sep 2002 08:00:26 -0700
From: barsrpt at Lindy.stanford.edu
To: cbaxter at snf.stanford.edu
Subject: ADSM Missed Backups

This is an automatic notice.  There were problems with the ADSM
backups on 1 of the following systems for which you are registered
in NetDB as either the user or an administrator.

MISSED:

  BAETULO               DAILY scheduled at 02:00

________________________________________________________________________
MISSED Backups

MISSED backups are caused either by the system's ADSM scheduler not
running or the machine itself not being switched on at the scheduled
backup time.

If you knew that this backup would be missed, please disregard this
note.  If not, you should make sure that the scheduler on your system
is running and communicating with the server.

________________________________________________________________________
Please call your local ADSM expert if you have any questions about
this notice.




From michael.bell at stanford.edu  Tue Sep 17 07:39:53 2002
From: michael.bell at stanford.edu (mikebell)
Date: Tue, 17 Sep 2002 07:39:53 -0700
Subject: Semicaps contract?
References: <3D86444C.9318D45E@snf.stanford.edu>
Message-ID: <3D873EB9.6B4B8614@stanford.edu>

Charley,

As far as I know we don't have a service contract.  In fact, the software
version
we have is pretty old and only supported on a time and materials basis.  The
recent $800 charge (their minimum charge) was for Mike Deal's project to get the
"live" mode working.  Mike, James and I were there when the Semicaps tech worked
on the machine.  After spending several hours working on it the tech gave a demo
of what he had fixed.  Mike D. and James were satisfied that the requirements
for
the task we had specified for Semicaps had been met and the PO was paid. You can
find contact information for Semicaps on the web.

I have a copy of what may be the software and I'll drop it off.  As for changing
the system, I would proceed with caution.  Quite frankly I can't be sure that
the
software I'll drop off is correct for that machine, as I was not involved in
setting it up.  Also I understand from Mike Deal and others that the
configuration can be tricky.  Finally, you may want to make sure you can get
back
to the current configuration in case something goes awry.

Mike

Charley Williams wrote:

>
>         Mike,
>         We have a Semicaps system of software and maybe hardware on the S-800
> and it's not
> running well. Another item of interest came from Dick Crane this morning
> in our Staff
> Beating: an $800 chg to our dept, which I find is for service to
> software/hardware on the
> S'caps system.
>         Now, after all that, my question is this: we gotta service contract
> with them? Can
> I just call them instead of trying to figure out what the heck is going
> wrong? Please say
> yes to both, if possible. There ain't no way I'm going to figure that
> one out. Do you have
> a copy of the software?
>         chw3


From bmurray at snf.stanford.edu  Tue Sep 17 08:43:08 2002
From: bmurray at snf.stanford.edu (Bill Murray)
Date: Tue, 17 Sep 2002 08:43:08 -0700 (PDT)
Subject: Backup Problem
Message-ID: <Pine.LNX.4.04.10209170840130.29278-100000@snf.stanford.edu>

Cesar,

I spoke with Mike Bell regarding your back up failures.  He said this 
usually occurs when the machine is turned off during backups.  If this
still happens when your machine is turned on, you should call ITSS at
5-help for assistance.  We pay a fee each month for each machine
to be backed up, and they have promised to promptly fix any problems.

Thanks,
Bill



From mtang at snf.stanford.edu  Mon Sep 23 17:05:04 2002
From: mtang at snf.stanford.edu (Mary Tang)
Date: Mon, 23 Sep 2002 17:05:04 -0700
Subject: Shades...
Message-ID: <3D8FAC30.C89F105E@snf.stanford.edu>

Hi guys --

Who handles Shades?  Someone just reported some nasty sounds coming out
of the hard drive...  I believe we gave Jason Conroy the other two Sun
stations -- would one of those be worth rescuing as a replacement?

Mary

--
Mary X. Tang, Ph.D.
National Nanofabrication Users' Network
Stanford Nanofabrication Facility
CIS Room 136, Mail Code 4070
Stanford, CA  94305
(650)723-9980
mtang at snf.stanford.edu




From sandrew at stanford.edu  Mon Sep 23 17:05:51 2002
From: sandrew at stanford.edu (Scott D. Andrews)
Date: Mon, 23 Sep 2002 17:05:51 -0700 (PDT)
Subject: Shades is dying
Message-ID: <Pine.GSO.4.44.0209231704310.12780-100000@saga15.Stanford.EDU>

The hard drive on shades sounds very loud and very bad right now.  You may
want to take a look at it before it keels over.



From EvelynHug at aol.com  Wed Sep 25 11:17:25 2002
From: EvelynHug at aol.com (EvelynHug at aol.com)
Date: Wed, 25 Sep 2002 14:17:25 -0400
Subject: aol mail
Message-ID: <32D88376.0E51DA5F.02469223@aol.com>

Hi John Shott told me to contact you because I cannot receive any mail at my computer. Mike Bell checked my IP address and it seems to be OK. This has been going on for about 2 weeks. My phone # is 725-1077......I sit in the area by Ciarra Preston and Eric P.  thank you .....evelyn hugger


From EvelynHug at aol.com  Thu Sep 26 17:29:01 2002
From: EvelynHug at aol.com (EvelynHug at aol.com)
Date: Thu, 26 Sep 2002 20:29:01 EDT
Subject: computer
Message-ID: <d4.1dce8584.2ac5004d@aol.com>

Hi "computer"......I wrote to you yesterday about the problems I have of not 
receiving my mail.  John Shott told me you were the one to contact and as of 
yet I have not heard from you.  By the way who are you? and is there a phone 
# I can reach you at to talk to you about my problem?  You can call me at 
725-1077 or you can e-mail....I can still get mail at home but not on my 
computer at work.
evelynhug at aol.com  Thank you and by the way if you are not the person who 
handles this can you please direct me to someone who can.......evelyn hugger