Error Message

Eric Cox eric at teloptics.com
Tue Aug 28 18:12:13 PDT 2001


Hello SNF Coral Development Team,

I would appreciate some assistance with running remote access
here at my office. After entering the login name and password, a
delay of about 2 minutes elapses, after which I am presented with
an error message:

"Cannot access equipment information"

My question is

Does this mean that I am getting through to the Coral system and that
I am sucessfully communicating through our Company's firewall?

If so, why do I repeatedly get this message and what should be my next
troubleshooting step?

Our platform is Windows 98 SE.

Thank you for your help.

Sincerely,

Eric Cox
TelOptics Corp.





More information about the coral mailing list