Error Message

Eric Cox eric at
Tue Aug 28 18:12:13 PDT 2001

Hello SNF Coral Development Team,

I would appreciate some assistance with running remote access
here at my office. After entering the login name and password, a
delay of about 2 minutes elapses, after which I am presented with
an error message:

"Cannot access equipment information"

My question is

Does this mean that I am getting through to the Coral system and that
I am sucessfully communicating through our Company's firewall?

If so, why do I repeatedly get this message and what should be my next
troubleshooting step?

Our platform is Windows 98 SE.

Thank you for your help.


Eric Cox
TelOptics Corp.

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