From mtopinka at stanford.edu  Mon May  5 14:46:41 2003
From: mtopinka at stanford.edu (Mark Topinka)
Date: Mon, 05 May 2003 14:46:41 -0700
Subject: problems installing coral remote on a laptop...
Message-ID: <5.2.0.9.0.20030505144624.01f8f558@mtopinka.pobox.stanford.edu>

Hi-
      I am having problems getting remote coral to work on my laptop.  I've 
successfully installed it on other machines, so I'm not sure what the 
problem is... I have a Dell Latitude C640 running Windows XP, and I've 
tried both non-beta versions of the Java download you suggest.  When I 
click on the "launch remote coral" link, it opens up the Java Web Start 
window, then pops up an error dialog "Java Webstart - Download Error.. : 
Unable to launch coral remote".  When I click on "details" I get the message

"An error occurred while launching/running the application.

Title: Coral Remote (SNF)
Vendor: Stanford Nanofabrication Facility
Category: Download Error

Bad MIME type returned from server when accessing resource: 
http://snf.stanford.edu/coral/etc/coral.jnlp - text/html"

Any ideas what might be going wrong?  Thanks in advance.  -Mark Topinka, 
mtopinka at stanford.edu 



From wshen at alexza.com  Mon May  5 15:55:20 2003
From: wshen at alexza.com (Will Shen)
Date: Mon, 5 May 2003 15:55:20 -0700
Subject: Please remove wshen@alexza.com from the distribution list.
Message-ID: <A580314ABF41A34996DE7B4A2C21E58B4DC45C@sequoia.alexza.com>



From shott at snf.stanford.edu  Tue May  6 15:07:13 2003
From: shott at snf.stanford.edu (John Shott)
Date: Tue, 06 May 2003 15:07:13 -0700
Subject: problems installing coral remote on a laptop...
References: <5.2.0.9.0.20030505144624.01f8f558@mtopinka.pobox.stanford.edu>
Message-ID: <3EB83211.3F471AC4@snf.stanford.edu>

Mark:

Hmmm, the first thing that I would check is under Internet Explorer (if that's
the browser you are using), what is listed for the appropriate application,
MIME type and extension.  Does your browser know that a *.jnlp file is of mime
type application/x-java-jnlp-file?
And that it is handled by JAVAWS?

While this is normally set up automatically on download of Java Web Start,
from your error message, it sort of sounds like your machine doesn't know what
to do with a *.jnlp file.

So that is the first thing to check,

Good luck,

John


From janineh at stanford.edu  Wed May  7 13:25:20 2003
From: janineh at stanford.edu (Janine Hannibal)
Date: Wed, 07 May 2003 13:25:20 -0700
Subject: URGENT Coral Problems!
Message-ID: <3EB96BB0.4000900@stanford.edu>

Hello,

User - zlrao is having problems with Coral. When he logs in to the 
system, Coral does not start up. I have never seen the screen that comes 
up when he logs in. I trield to right click to go to console to start 
coral but there is no "console" option.

The user urgently needs access to Coral for his work. Please advise how 
to proceed.

Thank you for all your assistance.

Regards,
Janine



From shott at snf.stanford.edu  Wed May  7 14:19:04 2003
From: shott at snf.stanford.edu (John Shott)
Date: Wed, 07 May 2003 14:19:04 -0700
Subject: URGENT Coral Problems!
References: <3EB96BB0.4000900@stanford.edu>
Message-ID: <3EB97848.7846F0E6@snf.stanford.edu>

Janine and zlrao ... I found a couple of mysterious things related to how this
account was set up and tried to fix them.  Why don't you try to log in again
and tell me if there is any change?

Thanks,

John


From zlrao at stanford.edu  Wed May  7 15:44:31 2003
From: zlrao at stanford.edu (zlrao at stanford.edu)
Date: Wed, 07 May 2003 15:44:31 -0700
Subject: URGENT Coral Problems!
In-Reply-To: <3EB97848.7846F0E6@snf.stanford.edu>
References: <3EB96BB0.4000900@stanford.edu> <3EB97848.7846F0E6@snf.stanford.edu>
Message-ID: <1052347471.3eb98c4f3253d@webmail.stanford.edu>

I log in again. Unfortunately nothing changes.

Zhilong

Quoting John Shott <shott at snf.stanford.edu>:

> Janine and zlrao ... I found a couple of mysterious things related to
> how this
> account was set up and tried to fix them.  Why don't you try to log
> in again
> and tell me if there is any change?
> 
> Thanks,
> 
> John
> 


From zlrao at stanford.edu  Thu May  8 18:13:08 2003
From: zlrao at stanford.edu (Zhilong Rao)
Date: Thu, 8 May 2003 18:13:08 -0700
Subject: URGENT Coral Problems!
References: <3EB96BB0.4000900@stanford.edu> <3EB97848.7846F0E6@snf.stanford.edu>
Message-ID: <003101c315c8$275573e0$39aa0c80@Rao>

Hi, John

I have tried again and again to login into coral. I still have no acess to
start coral after login. I am waiting for some good news from you about the
problem. Did you find out any way to fix it? I would greatly appreciate it
if you could set a meeting with me to discuss possible solution to this
problem. If possible, I'd like another new coral account set for me, since I
really urgently need acess to coral.

Thanks a lot!

Regards,
Zhilong Rao
----- Original Message -----
From: "John Shott" <shott at snf.stanford.edu>
To: "Janine Hannibal" <janineh at stanford.edu>
Cc: <coral at snf.stanford.edu>; <zlrao at snf.stanford.edu>
Sent: Wednesday, May 07, 2003 2:19 PM
Subject: Re: URGENT Coral Problems!


> Janine and zlrao ... I found a couple of mysterious things related to how
this
> account was set up and tried to fix them.  Why don't you try to log in
again
> and tell me if there is any change?
>
> Thanks,
>
> John




From janineh at stanford.edu  Wed May 14 08:45:46 2003
From: janineh at stanford.edu (Janine Hannibal)
Date: Wed, 14 May 2003 08:45:46 -0700
Subject: Problems with adding account to existing user
Message-ID: <3EC264AA.1010309@stanford.edu>

Hi,

I have an existing user (batchko) who has come back to use SNF with a 
new company. I first added the new account and project (9VAV550) into 
the system. Then I tried to replace his existing account 1WXA676 with 
the new account 9VAV550, but it said that the account 1WXA676 did not 
exist. So, I then tried to just add the account 9VAV550 to the user's 
list of accounts but it also said that 9VAV550 did not exist when I had 
just entered it.

Any ideas on how I can replace the old account (1WXA676) with the new 
account (9VAV550)? Any assistance you can provide is greatly appreciated.

Thanks,
Janine



From bmurray at snf.stanford.edu  Wed May 14 10:10:53 2003
From: bmurray at snf.stanford.edu (Bill Murray)
Date: Wed, 14 May 2003 10:10:53 -0700 (PDT)
Subject: Problems with adding account to existing user
In-Reply-To: <3EC264AA.1010309@stanford.edu>
Message-ID: <Pine.LNX.4.04.10305141007540.25866-100000@snf.stanford.edu>

Janine,

It appears that the 9VAV550 account has been added.  However, the 9VAV550
project has not been added.  I'm not sure what happened.  However, I suggest
adding the 9VAV550 project with a default account of 9VAV550.  Once this
has been done, you should be able to make this the default project for
batchko.

Let me know if this works.

Thanks,
Bill


On Wed, 14 May 2003, Janine Hannibal wrote:

> Hi,
> 
> I have an existing user (batchko) who has come back to use SNF with a 
> new company. I first added the new account and project (9VAV550) into 
> the system. Then I tried to replace his existing account 1WXA676 with 
> the new account 9VAV550, but it said that the account 1WXA676 did not 
> exist. So, I then tried to just add the account 9VAV550 to the user's 
> list of accounts but it also said that 9VAV550 did not exist when I had 
> just entered it.
> 
> Any ideas on how I can replace the old account (1WXA676) with the new 
> account (9VAV550)? Any assistance you can provide is greatly appreciated.
> 
> Thanks,
> Janine
> 



From bashar at snf.stanford.edu  Wed May 14 21:48:55 2003
From: bashar at snf.stanford.edu (Shabbir A. Bashar, Ph.D.)
Date: Wed, 14 May 2003 21:48:55 -0700
Subject: Problems with remote Coral
Message-ID: <3EC31C37.E4CDB3D2@snf.stanford.edu>

Hi,

I'm getting the following error message when I try to run Coral
remotely;  I'm using a Windows 2000 Professional system over DSL line:

"Warning: Failed to verify the authenticity of this certificate because
there was an error parsing the certificate. No assertions can be made of
the origin or validity of the code.

Installing and running this code is not allowed.

EXIT"

Please help if you have any ideas or suggestions on how can resolve
this.

Thanks!

Shabbir A. Bashar
Cell: 510 386 7304
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From janineh at stanford.edu  Thu May 15 08:50:56 2003
From: janineh at stanford.edu (Janine Hannibal)
Date: Thu, 15 May 2003 08:50:56 -0700
Subject: Problem with new labmember
Message-ID: <3EC3B760.9060102@stanford.edu>

  Hi,
I've got another weird problem. Yesterday, I added some new labmembers 
through Coral and then did the newuser command in the console. One 
particular user is not seen in the pulldown menus (kallie). I remember 
adding Kallie in both places. I can login under her username and 
password but coral does not show up. Anyway, I tried to add her again in 
Coral but when I press the submit button, nothing happens. Can someone help?

Thanks so much,
Janine

-------- Original Message --------
Subject: kallie
Date: Wed, 14 May 2003 17:22:51 -0700
From: Uli Thumser <uli at snf.stanford.edu>
Reply-To: uli at snf.stanford.edu
Organization: SNF
To: jhannibal at snf.stanford.edu



Hi Janine,

I tried to charge kallie for all litho training, but it didn't work.
Could you please check this for me? I believe, she took the safety class
this week.

Uli

--
Uli Thumser
Stanford Nanofabrication Facility
Center for Integrated Systems
420 Via Palou Mall, CIS Room 146
Stanford, CA  94305
(650)725-3694
uli at snf.stanford.edu



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From shott at snf.stanford.edu  Thu May 15 09:55:34 2003
From: shott at snf.stanford.edu (John Shott)
Date: Thu, 15 May 2003 09:55:34 -0700
Subject: Problem with new labmember
References: <3EC3B760.9060102@stanford.edu>
Message-ID: <3EC3C686.E4B8C082@snf.stanford.edu>

Janine:

It appears as if her coral login name is willets ... would you like me to
change that to kallie?

Thanks,

John


From hopcroft at snf.stanford.edu  Thu May 15 19:05:01 2003
From: hopcroft at snf.stanford.edu (Matt Hopcroft)
Date: Thu, 15 May 2003 19:05:01 -0700 (PDT)
Subject: coral remote on Macintosh OS X
Message-ID: <Pine.LNX.4.04.10305151833060.28018-100000@snf.stanford.edu>


Hello,
	I noticed that Java web start is included in Macintosh OS X, and
so Coral remote can run on a Mac. I tried it, and it seems to work fine. I
downloaded the coral.jnlp file on a Windows machine (the SNF web page
doesn't detect a Mac OS X web start installation, so it doesn't give you
an option to download the remote coral file), copied it to the Mac, and
the Coral remote program installed and ran with no problems.

There is Web Start info from Apple here:
http://developer.apple.com/java/javawebstart/
(I think Web Start was included in a recent update of Java for OS X)

-Matt Hopcroft
hopcroft at snf.stanford.edu



From bmurray at snf.stanford.edu  Mon May 19 10:24:05 2003
From: bmurray at snf.stanford.edu (Bill Murray)
Date: Mon, 19 May 2003 10:24:05 -0700 (PDT)
Subject: test
Message-ID: <Pine.LNX.4.04.10305191023540.577-100000@snf.stanford.edu>




From shott at snf.stanford.edu  Sat May 31 23:34:22 2003
From: shott at snf.stanford.edu (John Shott)
Date: Sat, 31 May 2003 23:34:22 -0700
Subject: Coral outage this evening ...
Message-ID: <3ED99E6E.26D375BE@snf.stanford.edu>

Bill and Mike:

I received a "Coral is Dead" phone call this evening.  When I tried to check
it out from home, I had a hard time reaching anything, network-wise.

I came in and found that /var/lob/coral/eqmgr.log reported some failures in
reaching the walker box.

And ping and traceroute couldn't get to walker from atu ....

Also, on the atu screen,  there are a bunch of in.mpathd errors ...

Not knowing exactly what to do, I did 2 things:

1. I power cycled our switch.

2. I did an "/etc/initinet stop" and "/etc/inetinit start" on atu.

The combination of these things got things going again ... although I don't
know why.

I'm worried that all of those mpathd errors on atu aren't healthy and I'm
worried that the fact that those two actions "fixed" a significant network
outage indicates that the problem is in our side of the world.  I suggest that
on monday we look at the frequency of those in /var/adm/messages.* and see if
it corresponds to the frequency where we see network problems elsewhere.

The fact that a network problem causes us to be getting the "Coral is dead"
calls indicates that this is a serious problem and I think that we need to
come up with a strategy to get to the bottom of this ASAP.

Thanks,

John