[Fwd: Two minor issues in lab]
John Shott
shott at snf.stanford.edu
Thu Aug 12 06:57:54 PDT 2004
Mary:
Yes, we have a pretty good supply of spares of most Sunray items
including the "heart" of the Sunray, keyboards, and mice. The only area
where we are a little thin is in monitors ... we probably have 2-3
displays on hand plus I have a 15 inch LCD monitor as a hot spare for
any failures. We are intentionally running that inventory down as we
expect to never purchase another monitor ... and will replace all
monitors with suitable 15" or 17" replacements as the need arises.
The keyboard to which Scott refers has been replaced ... I didn't do a
comprehensive survey to identify other sticking mice. E-mail to
computer at snf.stanford.edu for Coral hardware should result in quick
resolution of those issues.
Thanks,
John
p.s. Mike ... do we just toss dead Sunray keyboards and mice or does
their excellent replacement plan for the guts of a Sunray extend to
keyboard and mice?
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