From oguz.h.elibol at intel.com Wed Jul 15 17:06:51 2009 From: oguz.h.elibol at intel.com (Elibol, Oguz H) Date: Wed, 15 Jul 2009 17:06:51 -0700 Subject: Coral Problem Message-ID: <88D294E28D20D84C9350E231A79B0E639117C6C8@orsmsx506.amr.corp.intel.com> Hi, When I try to run coral from my laptop I get a message saying "unable to make a secure connection, please contact lab staff". I have been having this problem for a while, more than two weeks and before that everything used to work fine. This is happening even when I am on the Stanford campus. Could you please let me know what I need to do to fix this problem? Thanks, Oguz -------------- next part -------------- An HTML attachment was scrubbed... URL: From shott at stanford.edu Wed Jul 15 18:01:12 2009 From: shott at stanford.edu (John Shott) Date: Wed, 15 Jul 2009 18:01:12 -0700 Subject: Coral Problem In-Reply-To: <88D294E28D20D84C9350E231A79B0E639117C6C8@orsmsx506.amr.corp.intel.com> References: <88D294E28D20D84C9350E231A79B0E639117C6C8@orsmsx506.amr.corp.intel.com> Message-ID: <4A5E7BD8.8040207@stanford.edu> Oguz: Here is a note about the problem you are seeing and how to fix it .... it happened when your version of Java got upgraded to JRE 1.6.0_14. To resolve it, you need to remove that and re-install 1.6.0_13. Here are more details .... > That's a different problem .... you must have recently upgraded Java > to version 1.6.0_14 which has a problem in the way that Java Web Start > is reading signed jar files. > > Here's the note that I sent out about how to downgrade to 1.6.0_13. > > John > >>> Probably the safest thing to do is to open your control panel, go to >>> "Add/Remove Programs" and remove Java Runtime Environment 1.6.0_14. >>> >>> Then you can go to: >>> >>> http://java.sun.com/products/archive/ >>> >>> There .... partway down will be entry named JDK/JRE - 6 that has an >>> option labeled "6 Update 13". Click the "Go" button next to it. That >>> will take you to a page where you can download either JDK 6u13 or JRE >>> 6u13 (which are the "Java Development Kit" and "Java Runtime >>> Environment", respectively). You only need to select JRE 6u13. >>> >>> I'm guessing that once that is installed on your machine that Remote >>> Coral will run. >>> Let me know if that's been what has been hampering you .... >>> John >>> >> From edmyers at stanford.edu Fri Jul 17 13:55:14 2009 From: edmyers at stanford.edu (Ed Myers) Date: Fri, 17 Jul 2009 13:55:14 -0700 Subject: Coral is UP Message-ID: <6.2.5.6.2.20090717135343.0283e960@stanford.edu> John and Bill, Apparently, while fixing the leak the work group plugged a vacuum in to a power strip and blew a fuse. Joe Little was the only person around so he got the hardware on line. I talked with Bill and he will review the system later today. Ed From edmyers at stanford.edu Fri Jul 17 11:58:05 2009 From: edmyers at stanford.edu (Ed Myers) Date: Fri, 17 Jul 2009 11:58:05 -0700 Subject: Coral is down Message-ID: <6.2.5.6.2.20090717115715.0280a920@stanford.edu> John and Bill, It's noon on Friday and both the sunray's and remote coral are not working. Ed From shott at stanford.edu Fri Jul 17 15:32:57 2009 From: shott at stanford.edu (John D Shott) Date: Fri, 17 Jul 2009 15:32:57 -0700 (PDT) Subject: Coral is down In-Reply-To: <700832201.246561247869510002.JavaMail.root@zm07.stanford.edu> Message-ID: <881934284.249181247869977365.JavaMail.root@zm07.stanford.edu> Ed: While I've got no ability to kick start anything from here, here is what I would suggest: 1 Go up to our aisle (closest to the air conditioner). 2. In about the center of the row, we have one monitor, and a KVM swtich above it. By pushing on the switch on the front of the black KVM you should be able to move from machine to machine and see which have a login window. It's a 16 channel KVM and there are 3 things that need to be up. Here's what I'd do ....On the second row from the top, the rightmost 2 machines are critical ... the third machine from the left is the one that is both the Coral server and database and also the file system for the other machines. If you move the switch to that machine and shake the mouse button, does it show a login screen? If so, it should have running database servers and running Coral servers. Then move the switch so that it is on the third row from the top on the rightmost machine. That is SNF. Shake the mouse, does it have a login screen? Even if it does, power down and power back up that machine. It is the Dell that is at about waist height in the rack to the left of the KVM. I think that the power switch may be on the back. Finally, move back to the second row from the top on the rightmost machine. That is "flare" the machine that runs the sunrays. Does it have a login window? Even if it does, we are going to reboot it. It is (I think) the topmost of the 3 machines on the row to the left of the KVM at nearly eye level. To power cycle this, you need a pencil or ballpoint pen. On the left of the machine is a little white on-off button. Hold it in for about 2 seconds to (I suspect) power down the machine. Then wait for 30 seconds. Then push it in for a second or so until you hear the high-speed fans come on. Hopefully, this will bring up flare and SNF after the first machine that you checked is fully operational .... and things should, hopefully, be good to go. Of course, if Bill is in the area, he'll do a better job of resolving things than my explanations. I'll try to check back later tonight .... but, by then, I suspect things will be resolved. Talk to you later, John ----- Original Message ----- From: "Ed Myers" To: coral at snf.stanford.edu Sent: Friday, July 17, 2009 12:58:05 PM GMT -06:00 Central America Subject: Coral is down John and Bill, It's noon on Friday and both the sunray's and remote coral are not working. Ed From edmyers at stanford.edu Fri Jul 17 16:50:06 2009 From: edmyers at stanford.edu (Ed Myers) Date: Fri, 17 Jul 2009 16:50:06 -0700 Subject: Coral is down In-Reply-To: <4A60FF5C.70600@stanford.edu> References: <881934284.249181247869977365.JavaMail.root@zm07.stanford.edu> <4A60FF5C.70600@stanford.edu> Message-ID: <6.2.5.6.2.20090717162813.034bf8e8@stanford.edu> John and Bill, I tried to contact Pat Burke, but he was also on vacation. Somehow Joe Little found out about the problem and had already began restarting the computers when I found him. I watched Joe cycle through the KVM switch to verify each computer was coming up. The one stumbling point was the sequence of the restart. Once Joe indicated everything was on line, I tried to log on to the sunrays, remote coral and tested the email system and none of them were online. This when we found the sequence of restarting had a problem. I think Joe lucked out when he put a couple of the systems back into restart. After a couple of system restarts, we were back on line. I heard about the problem just before noon and we were back just before 2pm. I had the maintenance staff in the fab enabling the tools with the black box, so I expect we will have some funny billing for today. The reason we went down was a maintenance event. The plumbing shop was working on the leak in the air conditioning units. They plugged their vacuum cleaner in to a power strip and took out a circuit. This shut down all the systems. Ed At 03:46 PM 7/17/2009, Bill Murray wrote: >Ed, > >I just got back from Santa Rosa. Everything looks good with Coral. >However, there did appear to be a huge number of sun ray sessions >running on flare so I just restarted the sunray server software there. > >Bill > >John D Shott wrote: >>Ed: >> >>While I've got no ability to kick start anything from here, here is >>what I would suggest: >> >>1 Go up to our aisle (closest to the air conditioner). >> >>2. In about the center of the row, we have one monitor, and a KVM >>swtich above it. >>By pushing on the switch on the front of the black KVM you should >>be able to move from machine to machine and see which have a login window. >> >>It's a 16 channel KVM and there are 3 things that need to be up. >> >>Here's what I'd do ....On the second row from the top, the >>rightmost 2 machines are critical ... the third machine from the >>left is the one that is both the Coral server and database and also >>the file system for the other machines. If you move the switch to >>that machine and shake the mouse button, does it show a login >>screen? If so, it should have running database servers and running >>Coral servers. >> >>Then move the switch so that it is on the third row from the top on >>the rightmost machine. That is SNF. Shake the mouse, does it have >>a login screen? Even if it does, power down and power back up that >>machine. It is the Dell that is at about waist height in the rack >>to the left of the KVM. I think that the power switch may be on the back. >> >>Finally, move back to the second row from the top on the rightmost >>machine. That is "flare" the machine that runs the sunrays. Does >>it have a login window? Even if it does, we are going to reboot >>it. It is (I think) the topmost of the 3 machines on the row to >>the left of the KVM at nearly eye level. To power cycle this, you >>need a pencil or ballpoint pen. On the left of the machine is a >>little white on-off button. Hold it in for about 2 seconds to (I >>suspect) power down the machine. Then wait for 30 seconds. Then >>push it in for a second or so until you hear the high-speed fans come on. >> >>Hopefully, this will bring up flare and SNF after the first machine >>that you checked is fully operational .... and things should, >>hopefully, be good to go. >> >>Of course, if Bill is in the area, he'll do a better job of >>resolving things than my explanations. >> >>I'll try to check back later tonight .... but, by then, I suspect >>things will be resolved. >> >>Talk to you later, >> >>John >> >>----- Original Message ----- >>From: "Ed Myers" >>To: coral at snf.stanford.edu >>Sent: Friday, July 17, 2009 12:58:05 PM GMT -06:00 Central America >>Subject: Coral is down >> >>John and Bill, >> >>It's noon on Friday and both the sunray's and remote coral are not working. >> >>Ed >> >> From shott at stanford.edu Sat Jul 18 07:13:00 2009 From: shott at stanford.edu (John D Shott) Date: Sat, 18 Jul 2009 07:13:00 -0700 (PDT) Subject: Coral is down In-Reply-To: <6.2.5.6.2.20090717162813.034bf8e8@stanford.edu> Message-ID: <787904795.354651247926380052.JavaMail.root@zm07.stanford.edu> Ed: OK ... glad to hear that things are back on line. Thanks, John ----- Original Message ----- From: "Ed Myers" To: "Bill Murray" , "John D Shott" Cc: coral at snf.stanford.edu Sent: Friday, July 17, 2009 5:50:06 PM GMT -06:00 Central America Subject: Re: Coral is down John and Bill, I tried to contact Pat Burke, but he was also on vacation. Somehow Joe Little found out about the problem and had already began restarting the computers when I found him. I watched Joe cycle through the KVM switch to verify each computer was coming up. The one stumbling point was the sequence of the restart. Once Joe indicated everything was on line, I tried to log on to the sunrays, remote coral and tested the email system and none of them were online. This when we found the sequence of restarting had a problem. I think Joe lucked out when he put a couple of the systems back into restart. After a couple of system restarts, we were back on line. I heard about the problem just before noon and we were back just before 2pm. I had the maintenance staff in the fab enabling the tools with the black box, so I expect we will have some funny billing for today. The reason we went down was a maintenance event. The plumbing shop was working on the leak in the air conditioning units. They plugged their vacuum cleaner in to a power strip and took out a circuit. This shut down all the systems. Ed At 03:46 PM 7/17/2009, Bill Murray wrote: >Ed, > >I just got back from Santa Rosa. Everything looks good with Coral. >However, there did appear to be a huge number of sun ray sessions >running on flare so I just restarted the sunray server software there. > >Bill > >John D Shott wrote: >>Ed: >> >>While I've got no ability to kick start anything from here, here is >>what I would suggest: >> >>1 Go up to our aisle (closest to the air conditioner). >> >>2. In about the center of the row, we have one monitor, and a KVM >>swtich above it. >>By pushing on the switch on the front of the black KVM you should >>be able to move from machine to machine and see which have a login window. >> >>It's a 16 channel KVM and there are 3 things that need to be up. >> >>Here's what I'd do ....On the second row from the top, the >>rightmost 2 machines are critical ... the third machine from the >>left is the one that is both the Coral server and database and also >>the file system for the other machines. If you move the switch to >>that machine and shake the mouse button, does it show a login >>screen? If so, it should have running database servers and running >>Coral servers. >> >>Then move the switch so that it is on the third row from the top on >>the rightmost machine. That is SNF. Shake the mouse, does it have >>a login screen? Even if it does, power down and power back up that >>machine. It is the Dell that is at about waist height in the rack >>to the left of the KVM. I think that the power switch may be on the back. >> >>Finally, move back to the second row from the top on the rightmost >>machine. That is "flare" the machine that runs the sunrays. Does >>it have a login window? Even if it does, we are going to reboot >>it. It is (I think) the topmost of the 3 machines on the row to >>the left of the KVM at nearly eye level. To power cycle this, you >>need a pencil or ballpoint pen. On the left of the machine is a >>little white on-off button. Hold it in for about 2 seconds to (I >>suspect) power down the machine. Then wait for 30 seconds. Then >>push it in for a second or so until you hear the high-speed fans come on. >> >>Hopefully, this will bring up flare and SNF after the first machine >>that you checked is fully operational .... and things should, >>hopefully, be good to go. >> >>Of course, if Bill is in the area, he'll do a better job of >>resolving things than my explanations. >> >>I'll try to check back later tonight .... but, by then, I suspect >>things will be resolved. >> >>Talk to you later, >> >>John >> >>----- Original Message ----- >>From: "Ed Myers" >>To: coral at snf.stanford.edu >>Sent: Friday, July 17, 2009 12:58:05 PM GMT -06:00 Central America >>Subject: Coral is down >> >>John and Bill, >> >>It's noon on Friday and both the sunray's and remote coral are not working. >> >>Ed >> >> From lizj at stanford.edu Tue Jul 21 22:34:43 2009 From: lizj at stanford.edu (Zijian Li) Date: Tue, 21 Jul 2009 22:34:43 -0700 (PDT) Subject: Coral problem: unable to make a secure connection Message-ID: <1716583942.753411248240883923.JavaMail.root@zm08.stanford.edu> Dear staff, I am a SNF member but I cannot log into the coral system anymore. The pop-up note says "unable to make a secure connection, please contact the lab staff". I am pretty sure that the Java Runtime Environment has been updated in my computer. Could you please help me on this issue? My name: Zijian Li ID: lizj Thanks, Zijian From mtang at stanford.edu Wed Jul 22 09:37:52 2009 From: mtang at stanford.edu (Mary Tang) Date: Wed, 22 Jul 2009 09:37:52 -0700 Subject: Coral problem: unable to make a secure connection In-Reply-To: <1716583942.753411248240883923.JavaMail.root@zm08.stanford.edu> References: <1716583942.753411248240883923.JavaMail.root@zm08.stanford.edu> Message-ID: <4A674060.3020509@stanford.edu> Hi Zijian -- This is probably the result of the Java update, which was reported last month: http://snf.stanford.edu/cgi-bin/ezmlm-cgi?mss:3709:200906:gephlkjdjlkcfojfejne John has send out a note about how to downgrade back to a functional version which I'm appending below. Please try this out -- and email coral at snf if this does not work for you. Best, Mary -- Mary X. Tang, Ph.D. Stanford Nanofabrication Facility CIS Room 136, Mail Code 4070 Stanford, CA 94305 (650)723-9980 mtang at stanford.edu http://snf.stanford.edu ************************************************************ Probably the safest thing to do is to open your control panel, go to "Add/Remove Programs" and remove Java Runtime Environment 1.6.0_14. Then you can go to: http://java.sun.com/products/archive/ There .... partway down will be entry named JDK/JRE - 6 that has an option labeled "6 Update 13". Click the "Go" button next to it. That will take you to a page where you can download either JDK 6u13 or JRE 6u13 (which are the "Java Development Kit" and "Java Runtime Environment", respectively). You only need to select JRE 6u13. Zijian Li wrote: > Dear staff, > > I am a SNF member but I cannot log into the coral system anymore. The pop-up note says "unable to make a secure connection, please contact the lab staff". I am pretty sure that the Java Runtime Environment has been updated in my computer. Could you please help me on this issue? > > My name: Zijian Li > ID: lizj > > Thanks, > Zijian > From lizj at stanford.edu Wed Jul 22 17:56:58 2009 From: lizj at stanford.edu (Zijian Li) Date: Wed, 22 Jul 2009 17:56:58 -0700 (PDT) Subject: Coral problem: unable to make a secure connection In-Reply-To: <4A674060.3020509@stanford.edu> Message-ID: <722200030.976601248310618426.JavaMail.root@zm08.stanford.edu> Hi Dr. Tang, I rolled back my Java environment and it seems working, but I cannot pass the authentication -- I probably forget my password. Could you tell me how to reset my password? My name: Zijian Li Coral ID: lizj Thanks, Zijian ----- Original Message ----- From: "Mary Tang" To: "Zijian Li" Cc: coral at snf.stanford.edu Sent: Wednesday, July 22, 2009 9:37:52 AM GMT -08:00 US/Canada Pacific Subject: Re: Coral problem: unable to make a secure connection Hi Zijian -- This is probably the result of the Java update, which was reported last month: http://snf.stanford.edu/cgi-bin/ezmlm-cgi?mss:3709:200906:gephlkjdjlkcfojfejne John has send out a note about how to downgrade back to a functional version which I'm appending below. Please try this out -- and email coral at snf if this does not work for you. Best, Mary -- Mary X. Tang, Ph.D. Stanford Nanofabrication Facility CIS Room 136, Mail Code 4070 Stanford, CA 94305 (650)723-9980 mtang at stanford.edu http://snf.stanford.edu ************************************************************ Probably the safest thing to do is to open your control panel, go to "Add/Remove Programs" and remove Java Runtime Environment 1.6.0_14. Then you can go to: http://java.sun.com/products/archive/ There .... partway down will be entry named JDK/JRE - 6 that has an option labeled "6 Update 13". Click the "Go" button next to it. That will take you to a page where you can download either JDK 6u13 or JRE 6u13 (which are the "Java Development Kit" and "Java Runtime Environment", respectively). You only need to select JRE 6u13. Zijian Li wrote: > Dear staff, > > I am a SNF member but I cannot log into the coral system anymore. The pop-up note says "unable to make a secure connection, please contact the lab staff". I am pretty sure that the Java Runtime Environment has been updated in my computer. Could you please help me on this issue? > > My name: Zijian Li > ID: lizj > > Thanks, > Zijian > From shott at stanford.edu Wed Jul 22 18:03:19 2009 From: shott at stanford.edu (John Shott) Date: Wed, 22 Jul 2009 18:03:19 -0700 Subject: Coral problem: unable to make a secure connection In-Reply-To: <722200030.976601248310618426.JavaMail.root@zm08.stanford.edu> References: <722200030.976601248310618426.JavaMail.root@zm08.stanford.edu> Message-ID: <4A67B6D7.10304@stanford.edu> Zijian: If you need to reset your remote coral password, you need to start a local Coral session on one of the Sunrays. Once that has been started, you can select the "Remote Password" menu item from the leftmost menu named "Window". Let me know if you encounter further problems. Thanks, John From zpatel at ubimos.com Fri Jul 24 18:32:00 2009 From: zpatel at ubimos.com (zpatel at ubimos.com) Date: Sat, 25 Jul 2009 01:32:00 +0000 Subject: accounting report using the xReporter- not working Message-ID: <20090725013200.t0dfljdrks80sg04@ubimos.com> Hello Staff, We are not able to generate accounting report using the xReporter. Please let us know if there is an alternate method to view expenses incurred at SNF Thanking you Zubin Coral login: zpatel From jwc at snf.stanford.edu Fri Jul 31 10:03:46 2009 From: jwc at snf.stanford.edu (James Conway) Date: Fri, 31 Jul 2009 10:03:46 -0700 Subject: Users reporting others are deleting their session reservations while or just before or after their sessions complete or have expired.... Message-ID: <4A7323F2.8090705@snf.stanford.edu> John: I thought there was a rule or policy on the CORAL system RAITH that a reservation could not be deleted once the beginning of the session time had past? I.e, the reservation expired. Is there a was to test or modify the system to prevent this type of sneaky stuff by a minority of Users? Can you get a X reporter file report set up for me that would give me a list of whom had deleted their existing reservation at the time the were on the tool or having just completed a write on the tool? Thank you, JWC -------- Original Message -------- Subject: Re: share a ride on this Friday 10am-2pm? Date: Thu, 30 Jul 2009 11:28:01 -0700 (PDT) From: Georgi Diankov To: James Conway Hi James, Can you please remind people not to delete the reservations they have just used in order to get more time for future reservations? I see this happening a lot recently. Thanks. See you in 1 hour. Georgi ----- Original Message ----- From: "James Conway" To: "Kyeongran Yoo" , "Georgi Diankov" Sent: Thursday, July 30, 2009 9:05:29 AM GMT -08:00 US/Canada Pacific Subject: Re: share a ride on this Friday 10am-2pm? This is your reminder that we are working together today along with Georgi Danikov in the same session on the RAITH system from 1 - 6 PM in the Ebeam Lab. We meet at 12 - 1:15 and load at 1:15 so don't be late.... James Kyeongran Yoo wrote: Dear James, On last Friday, my overlay run did not go well. Can I share a ride with you on this Friday? Please let me know. Many thanks, Kyeongran ^__^ -------------- next part -------------- An HTML attachment was scrubbed... URL: