Problem stsetch2 SNF 2006-08-05 23:53:41: Piece of junk...

[ericp at snf.stanford.edu]

I went to use this spaceheater called STSETCH2,
and clicked on "RECIPE" and it is frozen in the 
state "Downloading config from database". 
I can click on Auto, manual, etc, but cannot get to 
the recipe while this message clogs the screen. 
This machine has never worked right since we got 
it.  Can we send it back, or at least make it into 
a functional web browser? 
Also, the struts that are supposed to hold up the 
lid are non-functional.  I know that it can't be from 
over usage!