Account FAQ's

Projects, funding, and affiliations can change over time.  Here are some of the more common questions about accounts for current/active SNF labmembers.

What's a PTA?

This is a Stanford account identifier.  Every funded award (Stanford) and purchase order (non-Stanford) has an assigned PTA. To find the PTA's that you are authorized to charge, log onto NEMO, select the Usage icon;  the Projects pull-down will show the project(s) assigned to you.

How do I switch to a new PTA?

This involves deactivating your old PTA and replacing with a new one.  Fill out an Internal Account Authorization or an External Account Authorization and check the appropriate box.  A financial authority or PI/Manager for this PTA must sign off.  The replacement date must be effective on the first of the calendar month; it can be retroactive to the first of the current month, provided the month has not yet closed.  Make sure to provide begin and end dates.

How can I add a PTA?

You can charge multiple PTA's, if you are working on multiple projects (you'll select the PTA to be charged when enabling a tool.) To add a PTA, fill out an Internal Account Authorization or an External Account Authorization and check the appropriate box.  A financial authority or PI/Manager must sign off. If the PTA to be added is from an external organization, an SNF Agreement Form needs to be on file and you will need to sign an Exhibit A form for this organization.

I'm changing jobs.  How do I change my organizational affiliation?

If you make a permanent change in organizational affiliation, you'll need to update your PTA and your new contact email.  Follow the procedures to Join the lab. Fill out an Internal Account Authorization or an External Account Authorization and check the appropriate box to indicate  you are a current labmember.  If your change in affiliation is temporary (for example, you are a Stanford student on an industrial summer internship in the lab), just follow the "Addition of PTA" instructions above.

How do I reactivate my SNF account?

Your account will be deactivated after more than a year's absence. To reactivate, you will need to join the lab again to update your safety certification and accounting info.  Fill out an Internal Account Authorization or an External Account Authorization and check the appropriate box to indicate that you are reactivating your lab login. Requalification on equipment is done on a tool-by-tool basis; contact the tool owners to discuss. Any questions, please contact snf-access@stanford.edu

What is the billing cycle?

The fiscal cycle runs by calendar month, from the first day of the month to the last.  Financials close within a week of the last day of the month.

• Account start/end dates should be on the first/last day of the months during the effective time period; mid-month changes will incur additional administrative costs.
• Requests for billing changes should be addressed BEFORE the month close. (A common example: forgetting to disable a tool.) After the month close, you may be subject to additional charges for administrative time needed to reverse charges. So PLEASE make sure to check your charges at the end of every month! Requests for billing changes can be made through NEMO, under the Requests header.
• Lab charges are incurred on completion. Therefore, if a tool is enabled one month (say, 11 pm on Jan. 31) and disabled the next month (1 am on Feb. 1), the transaction will appear in the month of February, not January. If you wish to avoid charges in a calendar month, make sure to plan accordingly.